iPhone 15 buyers are complaining of frozen screens and the ‘Apple logo of death’

Published on Sep 27, 2023 at 2:30 PM (UTC+4)
by Kate Bain

Last updated on Sep 28, 2023 at 12:53 PM (UTC+4)
Edited by Kate Bain

Apple iPhone 15 buyers are experiencing yet another issue.

Since the phone’s official release on Friday, those who forked out for the new device have complained of multiple problems, from the color changing to the phone overheating so much they can’t even hold it.

Now, buyers of the iPhone 15 are reporting a bug that’s forcing them to stop using it.

READ MORE! This is the difference between the iPhone 15, iPhone 15 Pro, and iPhone 15 Pro Max

While trying to set up their new devices and transfer information from their old phones, users are reporting that their screens are freezing.

Some are even complaining that they’re getting the ‘Apple logo of death’.

“Don’t get the new Apple iPhone 15 Pro,” one woman said.

“[We] have been trying to set up our phones for the last two hours and we’re stuck on a frozen screen.”

Another iPhone 15 buyer took to X to report a similar issue.

“I’ve transferred all the data from my old phone to my new phone, and for the past five hours it’s been just sitting at the end of being finished (Apple logo with status bar),” they said.

“It won’t turn off, either.  

“Just how long will I be without a fr***in functioning phone?”

It seems Apple knew about the issue of frozen screens before even releasing the device too.

On Thursday, one day before the big launch, Apple published an article explaining what to do “if your iPhone gets stuck on the Apple logo when you transfer from your previous device”.

Among its many quick fixes, Apple told people to press the volume up button, press the volume down button, and then press and hold the side button.

Otherwise, Apple advised people to connect their phones to a computer via a cable.

Reports suggest people should also upgrade to Apple’s new iOS 17.0.2 update to prevent the bug.

But for a phone people are paying top dollar for, these bugs and overheating issues are undoubtedly leaving buyers with a sour taste.

Apple did not immediately reply to supercarblondie.com when approached for comment.

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Kate Bain is the Page Editor at supercarblondie.com. She is based in Dubai and coordinates coverage of the latest news across automotive, technology, and lifestyle. Kate has a bachelor's degree in business and post graduate in journalism. She is an experienced editor and journalist who has worked for News Corp, Daily Mail Australia, and Sky News. When she's not at work, you'll find her attached at the hip to her dog, Thor. Kate is currently on maternity leave following the birth of her first child.