iPhone 15 users discover unexpected issue when they put their devices to full volume

The tech issue is uncharacteristic of the usually smooth Apple customer experience, but it's making users of the new iPhone 15 series feel like "beta testers".

Published on Oct 4, 2023 at 5:40PM (UTC+4)

Last updated on Oct 30, 2023 at 6:54PM (UTC+4)

Edited by Kate Bain
iPhone 15 issue

Less than two weeks after Apple launched the iPhone 15 series, several problems have already been reported and now there’s a new issue.

The series including the iPhone 15, iPhone 15 Pro and iPhone 15 Pro Max has had problems with overheating and frozen screens.

Now another glitch is plaguing Apple devotees who have invested in one of the four models of the iPhone 15 series.

READ MORE: Top 5 new features on the iPhone 15 and 15 Pro

One TikToker and tech influencer took to the platform to talk to his 707K followers about his experience with his iPhone 15 Pro Max.

Captioned “The iPhone 15 launch has me feeling like we’re beta testers” – Milesabovetech certainly didn’t hold back.

He claims he’s on his third phone already after having “speaker issues with every single unit”.

He described it sounding like there’s “water in the top speaker”.

“The top speaker actually rattles when it’s past 80% volume when listening to certain tracks or video clips,” he said.

While he assumed it was a one-off problem with that unit and Apple “knew it wasn’t right”, they replaced it.

However, he had the same issue with his second handset.

“This phone has the same exact issue as the first two phones,” he said.

He explained it didn’t make much sense.

“How can three phones have the exact same issue?” he asked.

After going into an Apple store to test the entire series, he found all seven units he tested had the same problem with volume.

Reddit pages prove others have had similar experiences with the iPhone 15 series launch.

“Based on my experience, the audio appears to rattle or crackle in specific videos or certain frequency ranges,” one Redditor said.

While some have said it isn’t such a big deal, the TikToker argues when spending “over $1K on a phone I don’t want my top speaker to rattle.”

This and several other iPhone 15 malfunctions are unexpected when you consider the usual smooth Apple customer experience.

At the time of writing, Apple haven’t commented on the issue or any software updates to resolve it.

SB Media has contacted Apple for comment.

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