Volkswagen are making buttons return to cars because enough people complained

  • Groundbreaking interiors of Volkswagen have been labeled ‘frustrating’
  • So, the brand has decided to twist
  • While infotainment screens will still be present, the decision has been made to bring buttons back

Published on Jul 09, 2024 at 7:21 PM (UTC+4)
by Amelia Jean Hershman-Jones

Last updated on Jul 09, 2024 at 9:19 PM (UTC+4)
Edited by Tom Wood

After its interiors were labeled ‘frustrating’, Volkswagen has backtracked by making the decision to return buttons to its cars.

The German brand had rid the cabin of physical buttons.

However, it turned out that the apparent stride forward was actually a misstep.

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Volkswagen decision to bring buttons back

Everyone seems to have an opinion on the cars’ lack of physical buttons.

And when the complaints reached the ears of Volkswagen CEO, Thomas Schäfer, he was worried.

He described the touchscreen controls they’d been replaced with as ‘frustrating’ and said they ‘definitely did a lot of damage’.

Now the German brand’s interior designer, Darius Watola, has been forced to rethink.

It’s been reported by Autocar that VW will bring back buttons to all of its new cars.

He said that the ID2all concept ‘showed a new approach for all models’ and was in response to ‘recent feedback from customers’.

In a similar way of seemingly eschewing progress, Volkswagen is spending billions earmarked for EV plans on building gas or ICE cars.

Touchscreens aren’t out entirely

While the touchscreen-heavy Mk8 Golf and ID 3 proved unpopular – they aren’t being ousted entirely.

In fact, despite a prominent digital gauge cluster, the infotainment display will still be key

Rather than controls being hidden behind menus on displays, they’re toggled via center-stack switches.

It’s reassuringly simple and reliable and it’s hoped will keep the Volks happy.

It seems Tesla owners feel the same – despite Elon Musk’s approach being to reduce visual clutter in the cabin.

This Tesla Model X owner, for example, decided against minimalism with a brilliant but strange mod.

In an apparent pushback against the central touchscreen to access most vehicle functions he retrofitted some physical buttons beneath.

In a similar way of technology complementing rather than replacing tradition, this old Toyota Land Cruiser can still run Apple CarPlay on its factory touchscreen.


Amelia Jean Hershman-Jones

London-based Amelia cut her journalistic teeth covering all things lifestyle, wellness and luxury in the UK capital. Fast-forward a decade and the experienced content creator and editor has put pen to paper for glossy magazines, busy newsrooms and coveted brands. When her OOO is on you can find her spending quality time with her young family, in the gym or exploring the city she loves.