London black cab driver refuses to take payment from parents taking their child to hospital in this heartwarming moment
Published on Jan 22, 2026 at 2:56 PM (UTC+4)
by Daisy Edwards
Last updated on Jan 22, 2026 at 10:10 PM (UTC+4)
Edited by
Emma Matthews
After taking a worried family to the hospital, this London Black cab driver refused to take their money in a moving moment.
A clip has gone viral and has people praising a cabbie for a simple, genuinely moving act of kindness.
The driver, Lee McQueen, filmed the moment a family arrived at Great Ormond Street Hospital in London.
When the parents tried to pay, he shut it down instantly.
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A London black cab driver and his act of kindness
This London black cab driver has stolen our hearts in a video that shows the final seconds of a journey that McQueen later shared online, capturing a quiet interaction that hit an emotional nerve with viewers.
He had taken a child and their parents to Great Ormond Street Hospital for Children, a place many British families know all too well.
As the parents got out and went to settle the fare, McQueen refused.
Calmly and without making a show of it, he explained that he does not charge people for taking their kids there, the family, understandably, tried to insist anyway, but he stayed firm.
Instead of accepting any money, the cabbie told them to use it to buy a toy for their child, and the parents thanked him as he pulled away, still recording and smiling.
Before ending the clip, he summed it up in a few words, calling it ‘powerful stuff,’ then repeated the line that has since spread far beyond his taxi: he does not charge families heading to Great Ormond Street Hospital.
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He refused to take payment from the parents of a sick kid
The response online was immediate, with commenters labelling the driver a ‘hero’ and praising him for stepping up in a moment when kindness matters most.
Several people shared their own experiences of long hospital stays and the high costs that pile up around them, saying the act of kindness made them emotional.
Others pointed out how small actions can land like a lifeline on the hardest days, especially for parents juggling fear, exhaustion, and endless trips back and forth to look after their poorly child.
McQueen is known for documenting his day-to-day life as a London cab driver on TikTok, including videos about why he enjoys the job and what he sees as the perks of being your own boss.
But it’s the clip above, and that refusal to take even a penny as payment, that has resonated with people the most.
Daisy is a technology journalist, covering artificial intelligence, consumer tech, Apple news, cryptocurrency, digital business, and emerging technologies. Since joining the team in 2025, she has reported on everything from AI-powered startups and major iOS updates to viral tech hacks and the latest developments in the digital economy. Drawing on her background in automotive journalism and a degree in History and Journalism from Goldsmiths, University of London, Daisy specializes in breaking down complex technology stories into clear, engaging reporting for a global audience. Her work focuses on the products, platforms, and innovations that are transforming the way people work, communicate, and interact with technology. Daisy has gained first-hand access to some of the world's most talked-about technologies and innovators, including meeting Tesla's Optimus humanoid robot during its first European appearance in London. She has also discussed the future of space exploration with an astronaut, bringing unique insights and real-world perspectives to her coverage of emerging technology.
