Study finds the most reliable car brand in America

A new study has been released which ranks the most reliable car brands in the USA.

J.D. Power measured this by the number of problems per 100 vehicles (PP100).

They collected responses from more than 30,000 owners of 2021 car models after three years of ownership.

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The reliability ranking revealed

To create an accurate picture of each vehicle’s reliability, J.D. Power covered nine categories: exterior, seats, the driving experience, climate, features/control/display, interior, infotainment, powertrain, and driving assistance.

The data is very conclusive.

Topping the list as most reliable was Lexus, the luxury arm of Toyota who came in second place.

They had 135 and 147 problems per 100 vehicles.

With Japanese companies taking the two top spots, the top five was rounded out by two American companies and a British brand.

Buick was third with a score of 149, and a fourth place tie with both Chevrolet MINI on 174.

German Porsche got 175, Japanese Mazda was on 185, and South Korean Kia had 187.

BMW, Dodge and Jeep all received 190 – which was the average score overall.

Rounding out the bottom of the list was Chrysler, with 310 points – the only brand to receive more than 300.

Other brands ranking towards the bottom included Audi, Land Rover and Volkswagen.

A closer look at the results

All in all, American brands dominated the list with eight brands appearing in the top twenty.

Japan was in second place with six appearing among the top ranks, whilst South Korea had three, Germany two and the UK one.

Teslas weren’t included on the list as they did not meet study award criteria.

According to J.D. Power, ‘infotainment’ was the most common type of problem drivers flagged up.

It came up twice as much as the second most common category, ‘exterior’.

Android Auto and Apple Carplay connectivity were frequently cited as issues, as well as built-in voice recognition.